How much is my deposit?
50% of your total price, including shipping and sales tax if applicable, is required with your order. If the total price of your order is $200 or less, then a 100% deposit is required when you place your order. GA clients add 6% sales tax. Online orders are charged in full at the time the order is placed.

When do I pay the balance for my order?
Balance is due when your order is completed, prior to shipment or delivery.

How can I pay for my order?
You can pay by cash, check, or credit card. We accept Visa, MasterCard, American Express and Discover. Please remember, if paying by check, your balance payment must clear the bank  before shipment of your order.

Does Anaphora Music have design templates?
Yes, we do have templates for your designs. Please follow this link for basic templates. Please contact us for links to booklet and specialty insert templates.

In what format should I send my images and files?
Images that are not included in a template may be sent as PSD, PDF, EPS, or high quality JPG.  They can be sent on a disc in addition to your master or emailed if 3M or less individually to info@anaphoramusic.com.  Accompany all files with a description of how you would like the general layout.

Can Anaphora Music design the layout for my order?
Yes. We have excellent graphic artists that can help you with your project.  From basic assistance to full concept to logo creation, we are your professional CD/DVD graphic design solution.

What is proofing?
Once your artwork is ready for duplication or replication, a sample view, called a proof, is emailed to you for approval. The process of receiving and approving proofs is called proofing.  Once your proofs are emailed to you your project is on hold until your approval is received. Read more...

What kind of paper does Anaphora Music use for inserts and tray cards?
We only use high quality paper for our inserts and tray cards. For quick turnaround quantities, typically 300 and less, we provide a 80# or 100# gloss paper, depending on the package and print scheme. For longer turnaround quantities, typically, 500 and more, we provide a 100# gloss paper. Additional custom papers and weights are available to meet your special project needs. Please contact us if you need more details or have questions.

How do I properly prepare the master disc for duplication?
This is a very important procedure that will have a direct effect on the quality of your duplicated discs. Click here for important tips in creating your own master copy, or contact us to create your master copy for you. The master disc copy must not exceed 78 minutes for CD, 4.3G for DVD, or it will not be accepted.

Can Anaphora Music create the master disc for me?
Yes, Anaphora Music can create the CD or DVD master disc for you and can also create a compilation master. Audio or data CD master creation is $50.  Anaphora Music can also create DVD menus. Please contact us for additional information.

Do I get the Master disc copy back?
No.  Please DO NOT send your only master disc copy. If you only have one master copy and do not have the means to make an additional copy to send in with your order, then please let us know ahead of time and we will be glad to assist you in creating another copy.

Can I upload the master disc content or design files?
Yes, please contact us for upload access.

How much is it to ship my order once it's complete?
Follow this link for estimated U.S. FedEx Ground shipping costs by region.

Can Anaphora Music help me sell my CDs?
Absolutely!  Anaphora Music CD/DVD replication and duplication clients can sell their products on our online store. Read more...

Can Anaphora Music provide shrink-wrapping for my order?
Yes, Anaphora Music can also provide shrink-wrapping for your duplication order. Please click here for shrink-wrap pricing. Most replication orders include shrink-wrapping or over-wrapping at no additional charge.

Can Anaphora Music setup and print bar codes for my order?
Yes. A UPC code is available with your replication or duplication order and cost $20 for any quantity.

What is SoundScan?
SoundScan tracks music and video sales through retailers.  If you have a CD or DVD being sold in retail stores and have a unique UPC bar code for your product you can register the bar code with SoundScan at http://www.soundscan.com/register.html.  Read more...

Does Anaphora Music duplicate Enhanced CDs?
Yes, we do duplicate Enhanced CDs. We can also create the Enhanced CD master for you. Enhanced CDs are able to store both data and audio on the same disc. So, you can use a CD-ROM drive to access the data, or a CD player to play the audio.

Does Anaphora Music duplicate CDs & DVDs?
Yes, we replicate and duplicate CDs & DVDs. Click here for Replication & Duplication pricing.

Can you print one sheets and posters?
Yes, we provide full service printing and can print one sheets, posters, stickers, flyers, t-shirts and more.  We also have excellent graphic designers on staff to help you with the artwork!

Please call for additional Duplication turnaround times. Anaphora Music CDs and DVDs are duplicated in house to ensure quality and personalized attention, so the turnaround time will ultimately depend on our work load at the time the order is placed. Full coverage on-disc & shrink-wrap print usually add to your turnaround time.

Normal turnaround for Replication projects is about 2 weeks after proofing, but we can have your order ready much faster if necessary.  ALL TURNAROUND TIMES ARE ESTIMATED UNLESS YOU ARE PAYING ADDITIONAL RUSH FEES. Please contact us for current replication turnaround times.

I'm in a big rush!  Do you offer same day service?
Yes. Same day service may be available for your duplication order. Please contact us for details & rush fees.

Does Anaphora Music print directly on the disc or use labels for duplication?
APPLIES TO DUPLICATION ONLY: We only print directly on the disc. We do not use labels. Anaphora Music features a white or soft gray disc face for on-disc printing. Please click here to see non-printed samples, or visit our Clients page to see printed samples.
APPLIES TO REPLICATION ONLY: Replication uses a shiny silver disc face for on-disc printing.

Does Anaphora Music supply duplication and replication?
Yes, Anaphora Music supplies both CD or DVD replication and CD or DVD duplication. Click here to learn more about how CDs work and the technical difference between the two processes in how CDs are created.